This Agreement was last modified on 21th august 2021

Why UCLevels?
UCLeveLs is all about uniqueness. Uniquely you!
Pay what you want for a beautiful.
How do I place an order?
  • Please browse the products and add them to the cart.
  • Navigate to the Check out page.
  • Enter your personal details. Delivery address, contact number etc.
  • Select the Payment method. ( Cash, Credit card, Bank Deposit)
  • Double-check the accuracy of the submitted information. And place the order.
How Do I Track My Order?

You’ll see the “Track Your Order” on the top right corner of the page, You can enter your ORDER NUMBERto track your order.

Do I Need A Account To Place Order?

No, but if you do you will also benefit from it; if you register with us, you will enjoy the following benefits.

  • Save your address and card details for faster shopping
  • Manage your account details, order history and email preferences and see order status.
  • Get coupons and updates.
  • Get latest product updates.
I have placed my order. What’s next?

After you have placed the order, we will send you a CONFIRMATION email.

Are there any other ways to place the order?

Drop us a message on our Live chat or Instagram

Can I add an item to my order after I have placed my order?

Unfortunately no, however, you can simply place another order

What do I do if there has a problem with my order?

Drop us a message on Whatsapp or email us at [email protected] or call for assistance through 0703322041

I have been informed that there is a delay with my order?

Occasionally, due to circumstances outside our control, you might experience a slight delay. During this time, we will keep you updated by e-mail or phone.

How do I change or cancel an order?

Once an order has been confirmed, you can’t change/cancel the order.

What payment methods do you accept?
  • Card payments

Our website is integrated with the secured PAY HERE payment gateway.

Credit Card: any VISA, MASTER credit cards and American Express cards.

Debit Card: Online activated debits cards only.

  • Cash on delivery

Cash on delivery is available islandwide. You can hand over the payment as cash when the delivery agent comes to deliver you the order.

What are the delivery charges?

Delivery cost is Rs.300/- added to the total value of the order. For same-day delivery orders, the delivery cost will be Rs.500/-

What is a promo code?

Promo Codes are for all you lovely shopaholics. We would be sending some of the best deals your way! It is a simple code that can be applied to get discounts on your purchases. These can only be used for orders placed through our website.

Can I use a voucher more than once?

Generally, vouchers can be used only once, but special vouchers issued can be used more than once

Is there a validity date for the promo voucher?

Every voucher has their validity date, mentioned in the email or the voucher post that you received.

Will the discounts or promotions given on web site apply to other media?

The discounts or promotions displayed on the website are only for orders placed through the website by the Customer.

Is there a validity date for the promo voucher?

Every voucher has their validity date, mentioned in the email or the voucher post that you received.

Are discounted products are exchangeable?

Discounted products are not exchangeable.

How many days does it take for the delivery to happen?

For in-stock items, it will take 3-5 business days for the shipments. 

For Pre-orders, it will take 2-3 weeks for the shipments. But as soon as it arrives in Sri Lanka, it will deliver with 24 hours.

Any more questions?

Feel free to contact us on our hotline or email us at [email protected] ; we will be happy to assist you.